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Privacy Policy

Our Privacy Policy is a description of terms that guide our commitment to ensuring your privacy.

This policy applies to this website or site, which is operated and owned by The Holistic Sanctuary and its affiliates as well as the related companies (“we” or “us”) and it is part of Terms and Conditions that govern the use of this website. The Policy explains how we collect, use, share and secure personal information on this site as well as mobile applications. Basically, personal information refers to data that is used in identifying an individual uniquely. It includes your name, telephone number, email address and address. By visiting the company’s (“our”) website, you accept the practices that this policy describes.

Collected information

We collect data or information from you any time you fill out forms or register on our website. When registering or ordering on our website, you might be required to enter your email address, name, telephone number or address.

How we use the collected information

The collected information can be used in different ways.

They include any of the following:

  • Improving our website to ensure that it provides offerings on the basis of the feedback or information that we get from you
  • Improving our customer services to enable us to respond more effectively to your support needs or customer service requests
  • To send you periodic emails
  • To send you responses to inquiries, information, and/or responses to other questions or requests

Information protection

We have various security measures in place to ensure that the personal information that we collect from you when you access, submit or enter personal information is safe with us. However, we do not guarantee you that the personal information that you transmit to our website will remain 100 percent secure. In case of security breach on any personal information, we will notify you immediately and work quickly to cure that breach.

Use of cookies

Cookies refer to small files that are transferred to the hard drive of your computer via your browser by a website or a service provider if your browser allows. The files enable the system of the service provider or the website to identify your browser as well as capture and even recall certain information. We can use cookies in compiling aggregate data regarding site interaction and site traffic to enable us to offer you better site tools and experience. We can also contract with a provider of a third-party service to help us in understanding visitors of our site better. However, providers of third services are not allowed to use information that they collect for us except when helping us in improving and conducting our business. It is possible for you to adjust the settings of your browser so that it can notify you whenever a cookie is sent to you, allowing you an opportunity to make the decision whether to accept it or not. Additionally, we can collect and even store information like the IP address of your device, your location, the referenced URLs in your interaction and your browser type. Such data can be collected and even stored to improve the website of the company. We don’t intentionally or knowingly allow other parties to gather personal information regarding your online activities any time you use our services or website.

Disclosure of personal information to the outside parties

The Holistic Sanctuary does not trade, sell or even transfer personally identifying information to the outside parties. However, this is not inclusive of third parties that we trust and ones that help us in running our site, serving you or conducting our daily business as long as they agree to maintain the confidentiality of this information. We can release your personal information in the event that we believe that doing so is appropriate and in compliance with the set law, to enforce site policies, protect our rights and those of others, protect property and for safety purposes. Note that we may provide non-personally identifying information to the other parties for advertising, marketing and other purposes.

Links to third parties

At our own discretion, we may occasionally offer or include third party services or products on our site. The sites of the third parties have independent and separate privacy policies. Therefore, we are not liable or responsible for the activities and content of the linked websites. Nevertheless, we aim at protecting our website’s integrity and we welcome feedback regarding these websites. However, The Holistic Sanctuary is not responsible for practices or content of the websites of third parties that may have links to our site.

Newsletter and mailing list

When you subscribe for a newsletter or register to our mailing list, your email address will be included to our contact list and we may send you email messages with promotional or commercial information. We might add your email address to our mailing list when you sign up.

Children’s privacy

The services and content that we provide are intended for the general audience. We do not collect, disclose or use personal information from persons below 13 years or age knowingly without prior consent from the parent or guardian except with permission from Children’s Online Privacy Protection Act. If as a parent consents to collection of your child’s personal information, you also agree/consent that your child can use our services thereby allowing us to collect, disclose and use personal information of your child consistent with our privacy policy.

Changes to our privacy statement

We update our privacy statement occasionally to reflect the changes in our customer feedback and our services. We therefore encourage you to keep visiting our privacy policy page to be informed of the latest changes.

Questions/Contact us

For answers to questions that you may have about our privacy policy, our website practices or your activities on our website, contact The Holistic Sanctuary using contact details on our Contact Us page. If you would like us to remove you from our current data base, kindly let us know anytime.

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